Privacy Policy of Kigo LLC (d/b/a ERbin); Updated May 2019

Introduction: This privacy policy applies to the online interactions we have with you through the websites and related mobile applications of KIGO LLC (d/b/a ERbin) and its affiliates, subsidiaries, divisions and brands (together, “ERBIN” or “we”), and all related electronic communications (together with the websites and related mobile application, the “Application”).

This privacy policy applies to the online interactions we have with you through the websites and related mobile applications of KIGO LLC (d/b/a ERbin) and its affiliates, subsidiaries, divisions and brands (together, “ERBIN” or “we”), and all related electronic communications (together with the websites and related mobile application, the “Application”).

We are strongly committed to protecting the privacy of our customers and visitors. The purpose of this policy is to inform you of our policies regarding the collection, use, processing and disclosure of your personal information when you use our Application or when we communicate with you electronically. By using our Application or providing us your e-mail address and other personal information, you agree to the collection, storage and use of information in accordance with this policy. If you do not agree to all of our policies and practices, you must not access or otherwise use the Application.

What Application Does This Policy Apply To?

This policy only applies to information we collect at and through websites owned and controlled by ERBIN, including but not limited to www.erbinusa.com and related mobile applications and related electronic communications.

This policy does not apply to any website or mobile application owned or operated by or communications sent by any third party, even if such third party website, mobile application or communication links to the Application or if the Application or communication contains links to a third party website. We encourage you to be aware when you leave our Application and to read the privacy statements of those third party websites and mobile applications that may also collect your personal information.

How Do We Collect Information and What Kind of Information Do We Collect?

Certain features on the Application enable potential customers and customers to provide ERBIN with certain personal information that we may use to contact or identify you. This information may include, but is not limited to:

  • Your contact information (such as your email address or your telephone number);
  • The data of your mobile camera, to access the photos on your phone;
  • The identification data of your device;
  • Your real-time location data;
  • The contents of the chat that we offer you in our Application, only to operate the service;
  • Biometric data (i.e. your user profile picture); and
  • Your professional data.

For example, we may collect this information when you register for an account, use the Application, check in to a location, connect with other users, post a review, post a picture, send us messages, subscribe to our mailing lists, newsletters or other forms of marketing communications, participate in a survey, click on an ad, redeem a promotion or use some other feature of our Application.

If you browse the Application without registering or creating a user account, you do so anonymously.  We do not collect your e-mail address or other personal information.  We do, however, log your IP address (the internet address of your computer) to tell us which parts of the Application you visit and how long you spend there. While we do not link your IP address to anything personally identifiable, ERBIN will also track the state and/or country you are accessing the internet from, the date and time you visited and the type of computer, operating system and Web browser you are using. Your browser supplies us with this information.

If you contact us through e-mail, we typically retain the e-mail in our file servers and collect any contact information you provide so that we can reply to you and service your account.  Your e-mail also contains metafiles that may contain IP addresses, domain names, and other standard file information and this information may be retained electronically on our servers or in routine back-up files.  

How Do We Use and Share Your Information?

ERBIN uses your personal information to, among other things, do the following:

  • Manage your ERBIN user account, in order for you to be able to use our Application;
  • Enable you to receive accurate and relevant information based on your self-identified geographic location
  • Enable you to send messages and upload pictures;
  • Receive customised notifications based on your use of the Application;
  • Identify what people of your contact list are also users of the Application, as well as letting you invite those contacts who are not users of the Application;
  • Upload your picture in your user profile in the Application and so as to display it to the rest of the users;
  • Create and identify the groups you have created in the Application or those where you are a part of, putting at your disposal a private chat to be able to communicate with other users;
  • Answer the questions and comments that you make us via our Application or our social media profiles and otherwise provide you with customer service;
  • Send you informative communications about the range of services we offer you in the Application.

By sending an e-mail to ERBIN, registering or subscribing with the Application, or otherwise providing your contact information to ERBIN, you authorize ERBIN to contact you using the contact information you provide, including e-mail, mail, telephone or facsimile.

We may use your e-mail address to notify you about the status of your account, provide customer service information, or to answer your questions and requests. We may also occasionally send you e-mail updates, notifications, or other promotional information about our Application. If you do not want to receive our electronic newsletter or promotional e-mails, you may unsubscribe at any time by clicking on “unsubscribe” at the bottom of any of our promotional e-mails or by contacting us as indicated below.

We use your IP address to learn more about our visitors as a group, not about you as an individual. The information helps us identify overall usage patterns and trends on the Application.

We may also disclose your personal information to third-parties, including, but not limited to, our IT service providers who provide us with data and storage management technological services, which are essential for the maintenance of our service, to assist us in running our business. Additionally, ERBIN may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) satisfy applicable law, a legal order or comply with legal process; (b) defend the rights of ERBIN or business partners; (c) detect, prevent or otherwise address fraud, security or technical issues; or (d) protect against harm to the rights, property or safety of ERBIN employees, agents, affiliates, business partners, customers or Application users.

If the ownership of all or substantially all of our business changes or we otherwise transfer all or part of our assets relating to our business or the Application to a third-party, such as by merger, acquisition, bankruptcy proceeding, joint venture, partnership or otherwise, we may transfer or sell your personal information to the new owner. In such a case, unless you agree differently or unless otherwise permitted by applicable law, your information would remain subject to the terms and conditions set forth in this privacy policy.

Except as set forth in this policy, ERBIN will not sell your personal information to any other organization unless you expressly agree to it (typically by checking a box indicating your consent).

Social Media, Cookies, Web Analytics and Aggregated Data

Social Media

ERBIN is active on social media pages, such as Facebook, LinkedIn, YouTube, Pinterest, Instagram and Twitter, and ERBIN may integrate social media widgets or features on the Application. These social media companies may recognize you and collect information about your visit to the Application, and they may set a cookie or employ other tracking technologies. Your interactions with those features are governed by the privacy policies of those companies.  ERBIN may display targeted advertising to you through such social media platforms.  Such social media companies have interest-based advertising programs that allow ERBIN to direct advertisements to users who have shown interest in our products when you visit a social media platform. These advertisements are governed by the privacy policies of those social media companies that provide them.

Cookies

To improve your experience on the Application, we may use “cookies,” web beacons, and other technologies to receive and store certain information when you interact with the Application. Cookies are small text files that the Application may place on your computer as a tool to remember your preferences.  When you visit our Application again, the cookie allows our site to recognize your browser. Cookies may store unique identifiers, user preferences and other information, such as your IP address, what pages you visit or how you arrived at our Application. You may refuse the use of cookies by selecting the appropriate settings on your browser; however please note that if you do this you may not be able to use the full functionality of the Application.

Web Analytics

We may use third-party service providers, including but not limited to Google Analytics, to monitor and analyze the use of the Application. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google.  We use reports provided by Google Analytics to help us understand Application traffic, and web page usage. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:  https://policies.google.com/privacy?hl=en.

Aggregated Data

ERBIN may take personal and business information and aggregate data so that it is no longer identifiable. ERBIN may use this information to enhance the features of its Application and services. ERBIN may also sell or license this aggregated information to third parties or publish the information. ERBIN will take reasonable precautions to ensure that such aggregated information does not contain any confidential or otherwise identifiable data that could be used to identify its source.

Where Do We Store Your Personal Information?

ERBIN is based in the United States. Any information collected through the Application or electronic communications as described in this privacy policy may be stored and processed in the United States or any other country in which ERBIN or service providers maintain facilities. The United States is not recognized as having adequate safeguards. If you are located outside of the United States, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the United States.

How Do We Protect Your Personal Information?

Protecting the safety of your personal information is important to us. We maintain appropriate technical, administrative and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Certain pages on the Application may use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us.  However, SSL technology is not utilized throughout the Application.

However, since no method of Internet transmission is 100% secure, ERBIN cannot and does not guarantee, ensure or warrant the security of any personal information you transmit to ERBIN.

For How Long Do We Keep Your Personal Information?

We will keep your personal information until you contact us and tell us to modify or delete it from our servers or until we determine that the personal information is no longer needed to fulfill the purposes for which it was collected. ERBIN will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, protect our assets, and enforce our agreements.

Your Rights in Relation to Our Use of Your Personal Information

You have the right to access, correct, or delete your personal information in certain circumstances. You also have the right to withdraw any consent you have given ERBIN to process your personal information. If you have questions about the personal information ERBIN has about you, need to modify, access or delete your information, or want to withdraw your consent for ERBIN to process your personal information, you can contact us as provided below.

Children’s Privacy

Our Application is not directed toward children under 18 years of age. If you are under the age of 18, please do not attempt to use the Application or provide any personal information about yourself. If we learn that we have collected personal information from a child under the age of 18, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 18, please contact us as provided below.

Governing Language

Any translation of this policy is done for local requirements and in the event of a dispute between the English and any non-English versions, the English version of this policy shall govern.

Governing Law and Jurisdiction

Unless otherwise required by applicable law, this policy, and ERBIN’s collection and use of your information, shall be governed and interpreted in accordance with the laws of the United States and the State of Wisconsin. Any disputes arising out of this policy shall be adjudicated in Waukesha County, Wisconsin or a federal court of competent jurisdiction in the Eastern District of the State of Wisconsin.

Privacy Policy Changes

ERBIN reserves the right to change its privacy policy at any time without prior notice. Any changes to the privacy policy will be posted on the Application and will be effective immediately upon posting.

How Can You Contact ERBIN?

If you have any questions, concerns or complaints about this policy, please contact us at mgoetsch@erbinusa.com or ckijek@erbinusa.com, Wisconsin, USA.

We encourage you to contact ERBIN if you have concerns regarding this policy or our privacy practices.